CSAW & CO.

FAQ

Where is the store based?

Toronto, Ontario, Canada


What is this store's return and exchange policy?

We will do our best to accommodate returns and exchanges.

If you wish to make an exchange for a bigger/smaller size, we ask that you pay for the return postage and handling. You must contact us within 2-3 days of receiving your product and notify us of your intent to exchange. All returned items must be unworn and undamaged.

Please note that we do produce limited runs, therefore sizing is also limited. We'll do our best to leave you happy :)


Do you accept orders placed outside of the US?

Yep :) Bare with us on shipping times. Very new to crossing the international borders.


How long will it take to receive my order?

We use Canada Post's Small Parcel/Airmail service for all of our outgoing orders.

Once shipped most domestic orders (Canada-wide) take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping (outside of Canada) delivery times may vary between 2 and 12 weeks.

CSAW & CO. is not responsible for packages lost in transit.

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